The Gramercy Room
We offer White Glove and Curbside delivery on all of our furniture products. These in stock items will ship in approximately 5-7 business days. All other non-furniture items may be shipped with either UPS, FEDEX or USPS. These items will ship in approximately 3-5 business days.
Estimated Delivery dates are not guaranteed but are our best approximation and will vary with specific requests such as custom ordering and monogramming. Read our full shipping policy in our Shipping and Delivery page
Vielle + Frances is happy to accept returns on stocked items within 5 days of receipt when items are in their original condition. Please contact Customer Service for a return authorization number. No refund will be processed without a return authorization. We will charge a 20% restocking fee for all returns. We don’t accept products that have been used or damaged. Returns must be postmarked: within 5 days of delivery for a refund. Read our full returns policy in our Returns page.
All Sale items are final sale.