Once your order has been received and confirmed, an order confirmation email will be sent to you with details of your purchase. Please use that email confirmation as your receipt of purchase. An additional email will be sent once your order has shipped. You will be notified via email if there are any delays to your order.
Order StatusAll orders take 3-5 business days to process. Orders placed after 12PM EST will begin processing on the next business day. If you have created an account, your account profile displays the ongoing order status of all your orders and several other details regarding your account. To access your account, click on the 'My Account' tab at the top right hand corner of the website. Enter your account email and password. If you have not created an account and would like to check the status of your order. Please click
Change of Address
To change your shipping address or billing address on your unshipped order(s) please log into 'My Account' and click on 'Address Book'. Please note, billing addresses that are changed after an order has been purchased will be reset to the order processing unit and a new estimated ship date will be noted on your account.